Urbana has a very beautiful and relaxed atmosphere. The staff are kind and knowledgeable about the products available.
Spa area:
The rooms are themed and each has a very relaxing atmosphere. My massage therapist, Tym, was knowledgeable, friendly and super talented! He helped work out a bunch of the knots I get in my shoulders from my Daily Grind desk job. He made sure I was comfortable and relaxed and before I knew it, an hour was up! Once I got out, I immediately booked my next appointment!
Tea Bar:
There is a slew of loose leaf teas; and from what I saw each variation has a couple different blends (for example, there was an Egyptian Chamomile, a Lavender Chamomile, and a couple other Chamomile blends). Definitely makes it so you won't get bored of any kind of tea any time soon!
By Charlotte's standards, this place is open late on the weekdays too. They're open until 10pm and are always open to providing people with an atmosphere to relax at after the work day.
On my way out, I picked up a Lavender Chamomile tea as well as an Indian Chai on my way out. It was hard to decide on just two seeing they had a huge selection!
I'm definitely planning on returning to here some point soon.