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  • First time we went on this trip the service was great and the food was great too. We were seated quickly, got our drinks and food quickly. Loved the Drive Thru Burger. The Royal Burger was good, but not as good as the Drive Thru Burger. Don't waste calories or money on the fries. Just order another burger. The Nutella Shake was good but not excellent. My husband liked our burgers so much that we went back the next day. It was truly a Jekyll and Hyde type experience. Everything that was good the day before was awful the next day. The service was horrible. We waited 20 minutes to get our drinks and put in our order. Then about 20 minutes later our waiter comes and tells us that all hell is breaking loose in the kitchen and that it is going down in flames. They are losing orders and that he had no idea when we were getting our food. Finally, 1 hour after we arrived, we receive our burgers. They were just ok...it was like we were in an alternate universe. Just yesterday they were fantastic and today they were just ok. So disappointing. We won't be going back. If they could guarantee that the food and service would be as good as the first time we would go back but since the second time was so awful it just isn't worth it.
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