I signed up with State Farm at the Cody Clark office and his staff didn't process my paperwork. So I technically didn't have insurance but I had an identification card and declaration page but no coverage. I didn't find out until I was in an accident caused by another driver that I didn't have coverage. The staff gave me the run around and I waited over 2 weeks for them to back date my coverage so I could have my claim processed. I was without a vehicle for over a month. I tried to call and email Cody Clark personally but he was never in the office nor did he respond to my emails. If I could give them a lower rating I would. Overall very unprofessional!