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  • SHORT REVIEW I did not have a good experience at Wild Orchid, because they initially lied about the service I would receive, they ignored my questions and service requests about fills, and did a poor job on my gels. *************************************************************************** LONG REVIEW First I walked in and I asked if they had immediate availability for an acrylic fill on my hands and a gel fill on my toes. They gave me a verbal yes for immediate assidtance theb stated they would use their pedicure chairs with massagers for the pedicure. I ended up having a small wait for the acrylics and assumed they would move me to the pedicure station after. Second when my manicurist began my fill I asked her if I needed to get a gel fill with my acrylic fill, becuase I had gel over my acrylic set. She ignored my questions so I thought she did not understand me. I explained that I had gel polish over my acrylic set and that I only wanted an acrylic fill and regular nail polish this time. She almost started taking off my acrylics to start a gel manicure due to the communication barrier. Once I stated "No, I want a regular acrylic fill with regular polish" she understood. I was confused if she was attempting to give me the more expensive service on purpose or if she truly did not understand. When it was time for my pedicure they only brought over a portable foot soaker instead of moving me to a pedicure station. I asked for a gel fill in my toes. I stated very clearly that I wanted to fill the gels with the same color and did not want a new set. They kept encouraging me to get a new color and finally the pedicurist just started taking off my gels instead of doing what I asked for. Finally the gel pedicure came out horrible looking with bumps, ridges and transparent areas. I was happy with how my hands looked at the time of service even though I was not provided a UV light for my manicure (regular polish over acrylics). Today (next day) my polish is smudged and matte (not at all shiny) and I am very unhappy overall with Wild Orchid. TL;DR Wild Orchid technicians will lie, avoid questions, ignore and attempt more expensive services than requested, do poor gels and don't provide UV lights.
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