Not very happy. Understandably this is a chain but we always receive much better service at the one near home. Came in on a Tuesday and the place is basically empty. My husband like his wings fried crispy and he was told they couldn't do it. I would understand if the place was actually busy but I could hear a pin drop. We paid for our drinks and left- certainly won't be coming back and went next door to Winking Lizard where they accommodated with a smile