Read some pretty good yelp reviews for this franchise. Was in the mood for bbq so I went to get some take out. 5pm in the evening. The man at the beginning of the line has an attitude. Shouldn't be in customer service, and is a terrible ambassador for the food business. Wanted ribs-guess what "we're out of that". "Will take hour and a half" for them to be ready. Is the leadership this inept? So I got brisket and ham. The brisket is so over smoked as the guy "sliced" it crumbled. Little pieces, looked like "beef hash". Ham was totally dried out. Do they cook the green beans as long as the meats?-mush!
The baked beans are good. When I got to my car the guy in charge had run out to the parking lot. They had forgotten to give me bbq sauce, "new people working". "You would have been "pi$&@/" if you would have driven home without this"!! That's right! The sauce was good, and I had to pour it over the beef crumbles and ham to eat my dinner!! The sauce is good, which is why I gave this review two stars. The fried onions were also good. Should have known better, I've tried the franchise out in California where I live, thought it was just a lousy store. Nope-they're bad everywhere. Don't go!!