I dont know what the fuss is all about. The food was ok. I find it rude and pretentious to have signs saying "NO REFUNDS" for orders that are too hot to eat. Don't bully the customer. Why not just have a heat meter and just TALK to customers about the spice. Don't take it out on us just cause you won't change your recipe. The staff was checked out. The heavy set dude was rude but nice. Maybe it was just a bad day. I hate to write bad reviews but I just wasn't impressed. I might try it one more time. If you take that sign down.