Love, love love Tracy! She does an amazing job slicing into my thick hair and making me look good! Bonus: her head and neck massages are to die for! I would probably go in just to get shampooed if I had more time. Nice quiet, delightfully decorated salon suite. Easy to make appointments and Tracy even sends out a reminder the day prior. I've seen Tracy several times now-each time I get an amazing, stylish haircut. Recently I spent 4 weeks in Europe and wanted an easy, short "wash and wear" do'. Tracy delivered and made my travels much easier as I often did not have access to styling gadgets. Hands down, Tracy ROCKS!