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  • No one deserves to be hounded because the stylist cancels . Today I was suppose to go in for a Brazilian blowout . A little after 8am, the manager/front desk Paulsen texts me saying Erika is sick and he went ahead and booked a later appointment with another stylist . First off , ASK. Do not assume I want to go to a different stylist at a different time . I texted back, no thanks- and that time would not work with my schedule and I didn't know the substitute's work. And texting that early on a personal number is unprofessional. He persisted on texting and calling me and trying to convince me the time and stylist is what I needed. Then Erika texted me saying I should go to the substitute . Then more phone calls from salon. Then a text reminder I scheduled the appointment today . ( I didn't sign up at that time why am I getting text reminders?!? ) Then a voicemail from the owner asking if I was coming in. I do not understand why such the confusion & persistence when it was clear I said no thanks . I am at work and I thought no thanks means no appointment ( I can't keep looking at my phone for calls and texts ) A simple - "okay no problem , call us to reschedule " would of been ideal . Last visit I was very pleased on my hair , I even talked to Erica and the owner what my needs were for a Brazilian blowout for awhile. Erika had my trust she was going to do a great Brazilian blow out in future. I even sent my good friend in to get her hair done this week . Erika was booked, Charlie was her stylist . My friend enjoyed her services, but noticed salon was pushy to book next appointment . This salon needs to take a chill pill and respect no is no . I will not be returning even thou Erika did a nice job on my first visit . Shame on them for giving me such high anxiety & interrupting my work day -- I need a drink lol. I should post all the missed calls and texts for humor purposes.
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