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  • Awful service. Wrong orders to our table. First round of lemonade was delicious, second was awful. We let them know and they brought us new ones that were equally awful (wouldn't you at least taste it if you had three customers with three different kinds say there was something very wrong?!). Most puzzling was that it took 10 minutes to bring our drinks each time, asked for a side of mayo-didn't come out with my order and I sat for 10 minutes waiting for it to come. There were at least six servers that we saw and only ONE other table besides us!! My burger was not only NOT what I ordered but it was cold and my daughter's bun was soggy. Totally disappointing. Not only will I never come to this Ruby Tuesdays again but I have no desire to try any others either. The one bright spot was the hostess. I wish I would have gotten her name, she was so helpful and was sure the manager would adjust the bill for the slooooow service and wrong orders-nope! But she did take the lemonades off the check. I guess that's better than nothing.
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