There's another tea station in Northern California where I am from that is very busy and popular. So I decided to give this location a try since it's something familiar. WORST DECISION. It took us ten minutes to order because apparently the cashier doesn't know enough English. When it came to my turn to order, the cashier kept asking me unnecessary questions and confusing my order as well. Seriously? It should be straight forward when I am reading from the menu and telling you exactly what I want-milk tea with pearls regular size. How complicated is that?.....we will not be coming back. It seems like everyone that was inside at the time was only there to take advantage of their free wifi.....