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  • The food is good (not great) but the service is awful. 6 of us called ahead and ordered the fried chicken dinner - all Korean style. We got to the restaurant and decided to each get a snack - some pork buns, shitake buns, the char siu burger, and rice cakes. Our snacks were served at the same time as our dinner, and they brought out one char siu burger half way through dinner. The char siu burger was delicious (and probably the only thing I would come back for). The chicken is delicious but I have had better fried chicken elsewhere. But really the biggest problem is the service. The server seemed completely disinterested in serving us, we kept having to flag him down to ask for food or water. You cannot get coffee - the noodle bar doesn't have a machine. Upstairs does but apparently you cannot cross from downstairs to upstairs as they exist in an alternate vortex. No seriously. The same bloody restaurant split into floors will not make a coffee on one floor and serve it to another floor. Stupid. They had similar issues with some of the alcohol that was ordered (but I wasn't paying attention cause I wanted my damn food). The worst part of all was the pumpkin spice cake which we ordered for my friends birthday. We asked the server (before the cake was brought out) if there were any walnuts as he has a severe allergy. He said he would check. Then he brought out the cake - without telling us if there were walnuts. He said he would check again as he had to take the cake back to get it cut. 15 minutes later we got the cut cake, and confirmation of no walnuts. the cake was a salt lick - and I love salt and salty desserts. It was so salty, that we thought there must have been a mistake. When we pointed this out to the server he said "well its the pumpkin spice" - ummm no, pumpkin spice does not have salt in it. He then just proceeded to say its supposed to be a salty sweet dessert - and left. No "let me check", no "can I offer you another dessert" - nothing. And this cake was SO salty that none of us finished our pieces and left it half eaten on the plate. Overall the food (minus the cake) is okay - char siu burger is great but I know other places in the city that have a similar concept without the crappy service. Oh and you know... actually serve you some damn food and drinks.
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