The only reason my rating is so high is the pizza was good. We tried this place for the first time because they put a mailer out with coupons. Ordered a large pie with pepperoni and sausage. Phoned them an hour later, still no pizza. They offered to waive the $2.50 delivery charge and promised we would have it in 10 to 15 minutes. It arrived in 15 minutes, smushed against the side of the box. It was hot and tasted good. Either the sauce or the crust is sweet. I just don't understand why it took so long, and why they did not tell us how long it would take. We ordered on a Friday night at 7:00, and we are one mile from them. $12.50 with the coupon.