I've bought things here for years. Yesterday was a complete turnoff... I buy my own grips for my clubs. I actually enjoy doing them myself. I've bought grips here before. No problem. I ask for the grips I need and "Mark" asked if I needed them put on some clubs. I said no I just wanted to buy the grips. He told me they don't usually sell just grips. I said I've bought them here before. He said "It's not our model here to just sell the grips"... Really... So the forty dollars worth of grips wasn't your model? Maybe the thousands I spent there before won't be my model anymore. Here's a clue. There are many other places to shop for golf gear. Cheaper and better customer service...