I chose to call and make an appointment for a hair trim here due to its location. We live just a few blocks from the Creekside plaza where this Chatters is located. The store is huge and has a lot of hair and body products and a cool clearance area for high end products. (50% off)
The service on the phone when I made an appt was good. They always seem to be busy when I am passing by but they were able to fit me in for a quick touch-up-trim.
The gal who cut my hair was very sweet and loved to chat, asked a lot of questions and loved her job, obviously. She was young - all the gals seemed to be young behind the desk and in the salon area itself. The place had a 'hip' feel to it and the music was good and not too loud. All the ladies looked very nice and it gives confidence to a new customer that they are bound to get a good haircut, that the ladies know what they are doing. The salon was clean also.
My hair stylist was very gentle, I never felt rushed and she did a good job. No hair tugging or pulling or jabbing me in the eye with the comb. Nor was she tasked with running to answer the phone while I was being 'serviced'. I had her full attention.
I give 4 stars as the place is quite pricey. My trim that was on dry hair (no wash) that took 10 min cost $21 plus 18% tip. Plus I gave her a little gift from my biz.
I will return!