Good food (4 stars) but terrible organization. Ordered off rituals and went there 20 min later when I was told my order was ready. When I got there they hadn't even looked at my order. The cashier told me that the customers there get served first. Sorry but I paid for my order 20 minutes ago and I'm here now. They served a few other customers despite me being there before printing my order to make. Another half hour later, finally got my order but they missed a topping. I've ordered off rituals at every place in the area and I've never heard such bs.