First of all we called to ask for delivery on Tuesday because my husband would be off work. They said they could do that and they would call us when the shipment came in. Well Monday came with no word from them so my husband called ALL DAY to get some info and the phones were apparently broken - ALL DAY. Every call said it failed. Tuesday he got up and called, and they said they had no record of him calling and asking for Tuesday delivery. Not our fault they don't do their job and take notes. They said they could bring it Wednesday between 10-2. Well, my husband had to work so he has to plan to come home when they call to let him know they will be here in about 30 minutes (hoping they actually call like they said), move all the furniture, and then go BACK to work. Well, it's 2:32 and we don't have our furniture. We haven't even received a phone call. When my husband called them, yet again, he got a recording saying they were experiencing high call volume. So he called corporate and was told they couldn't reach them either. Seriously?!??!! This company is a joke! Find someone else that knows how to run a business if you ever want to receive what you ordered. Or if you simply need a business that has working phones.