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| - We came here for dinner the other night and we weren't overly impressed and, honestly, I'm quite surprised by some of the higher reviews.
The atmosphere was fine; low lighting, decently decorated, but it was much smaller than I had expected. It was also nearly empty when we first got there at 6pm.
Service was decent; a couple of the servers were hard to understand but we got by. Now, I understand the whole concept of how the servers will keep coming with the meat until you turn over the little colorful toy looking thing but it was a bit distracting to have a conversation when the servers are circling around you and interrupting. Maybe it would be better to just bring out a dish of the samplings and if you want more then you could ask for it.
The salad bar was...okay. It wasn't anything to rave about. I tried a sampling of six different salads; mushrooms, tilapia and tomatoes, chicken salad, egg salad, crab salad, and garbanzo bean salad. Of the six I thought two of them were good; chicken salad and egg salad.
After we finished with the salads they started bringing in the meats. Again, we thought they were okay. The beefs were definitely way better than the others. I liked the prime rib, the sirloin, and the fillet, however they were a bit over cooked for my taste but they were seasoned well and moist. Although, the sausage was dry, the ham was so-so, the pork chop was completely dried out, the lamb I didn't care for, and the piece of rib I got didn't really have any meat on it.
They also brought rice, beans, some other sauce, and a small dish of fried banana's. I didn't try the beans or whatever the sauce was but I did try the rice. It was plain, nothing exciting, plus it was slightly undercooked; I got a few crunchy pieces. The fried banana's were really good though.
We had the flan for dessert, it was actually really good. Keep in mind though, flan is pretty easy to make, but it was tasty.
I think that it's a great concept and would be an enjoyable experience if the quality was better. While I'm glad we at least tried it, because it's always good to try something new, I doubt we'll ever be back. The price we paid wasn't worth it. Unless they lowered their price to $20 a person, I probably wouldn't come back. I think it would be a better idea to take your money to one of your favorite steakhouses.
Now I was going to give this restaurant a 2, maybe 3, star rating however, after reading other reviews and seeing how the manager of Brazilian Bull responded to negative reviews I changed it to a 1 star rating.
Tip to the manager: if you want people to return after a bad experience, being rude, disrespectful and extremely defensive is not the way to do it. Being argumentative and trying to prove a point won't help your restaurant and you should keep in mind "word of mouth" is a powerful tool. Learn some customer service and common courtesy.
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