I called in July to schedule a cleaning for a Saturday. I was told that the first available appointment was August 16th, which I accepted. Yesterday no one came to clean my house. I called and left a message yesterday, but no one returned my call. I should have suspected a problem when I did not receive a confirmation phone call. I decided to try this company because I purchased a living social deal. Luckily I'm able to get a credit through living social since this company did not perform.