- pushy sales associate trying to push you to purchase a more expensive item when clearly you're not interested
- employees do not process paperwork on time or at all, therefore delivery of a 3 week late item is delayed even longer, and is only fixed because the customer by chance called The Brick back to clarify on the date.
- Been told many dates for products, stating those dates were 100% correct meanwhile they were wrong which lead to furniture being delivered even later. If they're not 100% sure on a delivery date, then say so, don't lie to the customer.
- Ordered 3 items from this location and all 3 items I've had an issue with quality and delivery
- Go somewhere else - choose a different Brick.
- Not 100% on their customer service number either, considering I called 4 times for the same issue in one day and everyone said it was fixed but every time I called back, I received the same answer that there was nothing on record of what I was talking about.