I ordered a pad kee mao (level 2 spicy which is mild). The amount of hot peppers that was in the entree was overwhelming. It was more like level 8 or 9. I was able to eat less than half and had to stop.
I let them know that there was a mistake and the entree was overly spicy and they were instantly defensive saying that's how they make it. I've been to Thai Kitchen many times for the past few years so I know what mild is supposed to be. I was rather shocked at their reaction.
We paid the complete check and will never return.