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  • Friendly family owned lot, good selection with fair prices. Overall we are satisfied with the price we paid for our new vehicle and what we got for our old vehicle. Low pressure, the offered us the usually add-on such as warranty, the price for was fair and unlike most they list what is covered in writing and not just lip service. We did not feel any pressure to purchase these add-ons. I would buy from them again. *update* The day the the final papers were signed we noticed that the drivers window switch would not operate any of the other windows. We had an appointment for the lot to install a part that was missing anyway so we informed the lot of the issue and they said to bring it in. They told us the switch needed replaced and they would talk to kris to see if they would cover it. Well kris never called back to discuss it and it turns out it did not need the switch, it needed re-programed. The dealership had either replaced or disconnected the battery and the switch needed to relearn the auto up and down. Took 5 min to do, if the dealership had replaced it a new switch costs 450 from Toyota. And who knows if they would have charged us because kris never called back. Looks like they take their time following up once they have your money and their service guy should spend more time solving issues instead of just throwing parts at it. Being nice only taking away 2 stars. Update 2 They finally got in touch with us and took care of the issue, i will be nice and give the stars back.
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