Second time around, I decided on a grande iced Americano. I felt bad because the barista was the only one working, and a line quickly formed with hurried business people. I had to wait longer than I'd prefer at 8 am on a Friday morning. Seriously, shouldn't there be more employees during peak hours?
The Americano itself was filled with too much ice, and even after I doctored it up with some cream and Splenda, it tasted overwhelmingly bitter. I added more cream when I got to the office, but the bitterness was still there in full-force. I understand that espresso turns bitter within a few minutes, but I've ordered Americanos before and they usually don't taste THAT bitter. I much prefer AJ's iced Americano over Tully's; not only does it taste better, but it's cheaper per ounce. And there are multiple people working so you don't have to wait as long.
I'm sorry Tully's, I guess I'll just stick to the sugar free iced mocha.