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  • Finally was contacted and was told they were going to give a 10% discount. I will update once I get my next statement. I hope they will make a better effort to improve their delivery service. How ironic that after sending info as they requested, they have yet to contact me. The headboard and footboard were delivered today but still had issues with the delivery. Got phone call on 10/18 from Jasmyn saying bed was in and we scheduled delivery with her for Friday with time slot of 12-6 and she said they will call me on 10/19 to confirm address and three hour time slot. Got call from Nicholas who left message at 2:06 indicating they will deliver on 10/20 between 12&3. Then I get another call from Benjamin at 4:28 saying they need to change delivery time to morning. I told him I couldn't do it and this is now the second issue with them. If I could I would cancel this order as well but it was a special order so I'm stuck with it. When all was said and done Benjamin said they would make it work for the time slot I was given but that Jasmyn had no right to schedule it as she is in the front and not where the deliveries are coordinated. Then why have her call me?? Seems they have lots of issues at this particular store. I was happy when we ordered our mattresses, sectional and tv stand from them last December but after this mess I would be hard pressed to recommend them to anyone. Did you think they ever offered a reduced delivery fee for the inconvenience or a discount?? No they offered and did absolutely Nothing. Hope this store survives out here.
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