I saw this place once when I was at Starbucks. At the time, I didn't think too much about having my battery replaced. Once it got to the point where my battery was dropping 30% battery just like that, I decided there wasn't a point to having an iPhone if it was always wired to a charger just to use. I saw the amazing reviews on Yelp for this place and knew that I would take my phone here if I ever needed to. I walked in and was immediately greeted. They asked me what was wrong with my phone and I explained the issue with the battery. They quoted me a price for the battery which was much less than what I expected. So I handed it over and they went to work right away at replacing the battery. I didn't even have time to go to Starbucks because they were done in less than 10 minutes. He was so courteous and explained to me what I could do to preserve battery life. I was so impressed with this place and I look forward to not having to carry around my charger and having to look for outlets wherever I go.