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  • I placed on online reservation for 4 at 6:45 PM. I verified the reservation the day prior. Thought it was bit odd that when I told them i had a reservation placed on line they really didn't know what to do. However they did verify the reservation. Got there 10 minutes early. PC was down, unable to find the reservation. 20 minutes later they decided to sit us. I know my family. We had no intention of sitting in the beer hall this is why I made reservations for the dinning room. Heck we don't drink beer, we love German food. We got a tour of the entire building trying to find a place to seat us. As soon as they tried to sit in the beer hall I should have said no. My fault there. We sat down at 7 PM and left at 7:05. No drinks, no food they sat 4 of us in a space meant for 2. We were there for dinner not to watch other people get drunk and act like asses. Music was deafening. The complaint here is if you have a reservation for the dinning room honor it for the dinning room. If you don't take reservations for parties unless they are over 30 in size TAKE DOWN YOUR ON-LINE RESERVATION SYSTEM. Every manager I saw that night looked overwhelmed. Total deer in the headlights. As much fun as some people were having other were totally like how do we get out. If the place lasts over 2 years I'd be surprised.
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