This company is mostly very good. They have decent pricing for insurance on investment properties. In eight years with them for up to nine properties, I have only had one claim, and they handled very quickly, no hesitation. My main complaint with them is that their bills don't say which property it is for. So if you only have one property, no problem. But if you have several properties, you have to dig up and look up the policy number in all the paperwork and see what property it is for. I have contacted them several times over the years, and they agree it can be improved, but they haven't done it yet. Maybe this review will push them to do it, finally. But overall, I'm happy with them.