I came in here on a rainy Saturday afternoon around 1:30 p.m. and the place was pretty full. Most of the seating was already taken, so my friends and I ended up sitting on some stools at a raised table rather than at a regular table. This wasn't such a big deal though because there was still electrical outlets available under the table which made it easy to plug in my computer. There was also free secured wifi available with the password listed at a sign on the counter.
I ended up ordering the Peppermint Tea Latte which was quit pleasant and something I would recommend to someone who was looking for an alternative to coffee.
The bathroom was also clean, but interestingly enough had no sign at all on the door indicating it was a bathroom. Huh. Maybe they have just not put a sign up yet?
I would come back here next time I'm in Cleveland Heights.