I've been here a couple of times before and both times the service was an issue. This visit, my final time here, they've sunk to a new low.
I came here tonight with a couple of friends to see a friend perform on the patio. As we entered, she was walking by and we exchanged greetings. The hostess saw us but didn't say anything. Several servers passed by and didn't say anything. After a few minutes, I asked the hostess if we could sit on the patio and she said there were no seats out there but she didn't offer us any options. I asked her if we could sit at the bar and she said yes but didn't say or do anything else.
We made our own way over to the bar and had a seat. Five minutes, ten minutes, fifteen minutes, TWENTY minutes and not a single person greeted us or asked us if we would like a drink. HELLO, we're sitting AT the BAR! There were at least three servers and a busboy(?) working the bar. We made eye contact with them several times and were still ignored.
The band started playing out on the patio and we could see several vacant seats and tables out there and only one had a reserved sign. We wandered out there to listen to the band and take some pictures. A gentleman walked past us and sat at one of the lounge sets. We asked him if it was reserved and he said no, so we joined him. Another ten to fifteen minutes passed and still not a single server greeted us. We were totally ignored.
After listening to our friend sing a couple of songs, we left. It was clearly obvious that we weren't going to be served. It's hard to criticize them for bad service when there was NO service.
Strike three!