Okay just to start off we usually come here atleast twice a week for 2 years and even arrange our work meetings here. The last 3 visits have been terrible and I will not be returning. My nachos were burnt and they made it into a hassle to make new ones so I just ate the burnt ones. I've been here 2 hours for nachos and a pizza which is ridiculous. They brought out the nachos with no buffalo sauce and when I mentioned it they brought out a bowl for us to pour over it?? The pizza came out with chicken on it and I asked for no chicken bc were vegetarian. Waited 30 min for another one. Refills have been slow also. Not sure what's happening to this place but I'm soso sad that we have to say goodbye to it! Hopefully they get their stuff together!