I did not have a good experience last night eating at the Keg in Old Port Montréal. My friend and I wanted to eat great meat and it did not get close to our expectations.
I had a 12-oz New-York steak. I found it did not have much taste and was very thin/small, the baked potatoe was bearly warm and not tasty at all.
It took 40 minutes before we got our plates, it was not rush hours, we arrived at 10pm after our show pretty hungry.
When the waitress came to our table after 10 minutes we started eating we told her it was 'ok...'.
When we got the bill I told her again that it was ok but I had better steaks at the Keg before and she insisted to bring the manager to our table - not necessary.
He made the situation worse saying that it was our fault, we should have mentionned that the steak was not good to our waitress.
We were hungry, the steaks were eatable and did not want to wait for another 30 minutes to maybe have a better steak.
The manager wanted to offer me a round of beer or one of their dairy dessert, I was drinking wine and he knew I was dairy intolerant...
I stayed enough time in the restaurant, if the manager wants to make it up, just clear my glass of wine off the bill !!!
We had to go to meet some friends and did not want to stay anyway.
Overall, for the quality I had, I would have been happy if I had to pay the bill of an "average" dinner.