I have had great experiences here in the past but today was different. I asked for an upgraded pedicure & I POINTED to the one I wanted. However, they gave me a different one than I asked for. When it was time to pay, she told me my bill was $55. I told her that I didn't ask for the extra bells & whistles & that I only wanted what I asked for therefore I would NOT pay $55. They argued & had a terrible attitude. It was a misunderstanding that was not my fault (language barrier) & it was handled very poorly. Such a shame because their services are great but very poor customer service.