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  • I am the Maid of Honor for my best friend's wedding and the 3 of us bridesmaids decided this would be a fun, nice place to host the bridal shower. I made a reservation over 2 months ago for 11 people for Saturday the 27th at 1:45 pm. When we showed up to decorate the table at 1:45 we were told it wasn't ready yet. It wasn't until 2:05 that the table was ready. 20 minutes late when we had a reservation which I wrote very specific directions on is unacceptable. Once we were seated, we had exactly 10 minutes to put up our decorations before the bride would be there. The staff did not offer to help or even apologize for their mistake. The waiter was ok. He left several dirty cups and plates on the table for several periods of time. At one point we had to ask someone else to remove our dirty plates so that we had room for presents. That should NEVER have happened. The food was pretty good. Some of us had lunch others had desserts. One sundae was made wrong and rather than offer to bring the guest a new one, he brought out more fudge (she didn't want strawberry at all and her sundae was covered in strawberry). It was gross and she didn't eat it, but of course we were still charged the full $14. When it came time to pay the bill our waiter was nowhere to be found for at least a half hour. I sent several other staff members looking for him. When he finally showed up he claimed he had walked past our table several times checking to see if we needed anything. This most certainly never happened because all 11 of us were on the look out for him. The ambiance of the restaurant was nice and it was very clean. The staff could have been a little nicer and accommodating, especially since there was a 22% gratuity automatically included in the bill. I did NOT think they deserved that much. I would have given 15% and thought that was being generous. I will not recommend this place to anyone. We are locals to Las Vegas as well.
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