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| - Would have got a 4-stars / maybe 5 as the coffee is super tasty, but the staff is slow and think they are too cool for school. FYI -really, you're not... leave the cool bit to the architects who created the space or Matt for actually putting the concept together.
This 3 star issue... when I arrived this last sat on a very slow morning... two people were working the bar: I ordered 2 drinks, repeat 2 drinks... and it took him 15 minutes to make a iced chai and iced honey latte... reasons?! Not sure as there was no one in front of me or behind me. But there was a female draped on the outside counter talking to the male barista making my drinks talking about total bs.
I'm watching this...thinking really?! I waited patiently, I'm thinking now he forgot?! ... So I asked him, are you still working on the drinks? ...as both baristas were just standing there... he told me one minute and then proceeded to finally place the drinks on the bar with major snark and patronized me by say "go go go". NOT COOL, "dude"!
I get it, sometimes things happen to take longer or whatnot, so you make sure to be friendly to your customers, say thanks or possibly smile maybe?!?! Not the case here.
3 GIANT stars as i did not appreciate the "dude" with the slicked backed hair and his "tude" . So Matt, if you check your reviews... you should let your staff know (esp luke perry), that it's not cool to be rude and that most people don't appreciate it nor will they tip or come back for that matter.
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