Post pick-up review: On product and cost alone I would give them five stars, but the customer service left something to be desired. The final pickup was pleasant, but tracking down my product was not.
I have called several times to find out when my beds will be available for pick up. I was told they would be here Friday. I called Saturday, because I had not received a call saying they had arrived. I was told they would call me back as soon as they found out if they were on the delivery truck. I called again today (Sunday) and was put on hold for twenty minutes. I hung up and called again assuming they forgot about me, and nobody picked up. They have no voicemail either.