I was driving down the freeway a few days ago, when a pebble flew off a pick up truck and cracked my windsheild. Its just a tiny crack thank goodness, but I decided that I better fix it fast before it becomes a problem.
So, I grab my phone and call my insurance guy, Chris Roden, and he picks up on the first ring. Chris is always attentive and positive whenever I talk to him, and today was no different. He reminded me of the policy I have (which includes a discount for having both renter and auto insurance!) and stated that they are able to send someone to me free of charge. And oh, by the way, there will be no charge for the services either. Yay! With a girl as busy as me, its a huge relief to know that they will send someone by my office to fix up my windsheild while I work. He got me on the line with the young lady in the claims department and in less than 20 minutes I had an appointment set to fix my windsheild.
Beautiful. Aboslutely Yelp-worthy.