Our system was installed by Andy Lewis Heating and Air and we have continually had amazing service from them. We came home last week to our house being extremely hot. I called Andy Lewis and customer service was great in walking me thru some options that were both efficient to our budget and the continually heat in our house! They were quick to give some tips to help us out until someone could arrive. Long story short, we have no idea why our AC cut off --but we survived.. With that being said, we opted for the maintenance plan and just had our first appointment with Nate on 07/19/2017. NATE WAS AWESOME! He really knows the art of customer service, being prompt and knowing how to handle 2 very large and excited dogs. He was thorough and very good with explaining everything he did and that our system is in good shape. He is definitely another asset to your company, and another proven reason that we will utilize your company for our continued AC and Heating needs.