I would not use Apartment Options, I went late Saturday, no one at the front desk, no one else in the front waiting. When someone finally came to the front I filled out their application and then sat and waited for 25 minutes while I see 5 ladies stand around talking about that they'll be doing that evening. After 30 minutes a gal took my application, I finally got up to leave when one of the ladies I saw talking called me by a different name and went on to say how busy they are.
Start impressions are everything!!! So don't stand around talking, if someone is there waiting help them.