I'm extremely disappointed in their customer service. My sister and her friend have dined-in and absolutely LOVED their pizza. She talked it up and we decided to place an order. On their take-out menu there was an online order link, so we placed our order online. We were so excited to try this "amazing" pizza, when our order was placed we were told it could take 40-60 min. Totally OK and expected. Well... we waited almost TWO HOURS for our food. We had to call-in and ask bc we highly considered canceling our order. After we called, our delivery man magically appeared with our food. We only received a call from the delivery man to "ask" for the gate code that was listed on our order. NEVER AGAIN will we place an order with Sofia's Pizza.