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  • We wrote an email to the company about the issues. We spoke with Jason, who was very understanding and accommodating. He gave us an option of a partial refund or recleaning. My boyfriend chose the re-clean. So they came in today and did a reclean. It's been less than a week so we figure they would really get the details this time right? Wrong. I'm sorry maybe my standards are too high. If you are going to charge extra for animals then you need to get behind the end tables and chairs, as well as around the doggy door and the windows. It's just not ok to come back and still miss stuff. I gave them an extra star because they gave us another cleaning. Perhaps they are just too used to putting out fires. This company needs to work on the details or lower their prices.
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