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  • My husband and I had a truck that we had PNC bank automatically withdraw the money and send it to valley national bank to make the car payment every month. We then paid this truck off and cancelled the automatic payment in October. Four months later they decide to take out the payment and send it to valley. We don't even own the truck anymore. We sold it. So we call up PNC and they are telling us they can not stop the payment becuase it is "pending". It is year 2017 how can they not stop the payment? Technically this is stolen money. Me nor my husband did not authorize this charge at all. They did this on their own. They are making us wait until it clears and then gets sent back to PNC and then they will put it back into our account. When asked about a stolen ATM card if they would refund money the woman said absolutely , you are not held accountable for that. But then why am I held accountable for THEIR error. Someone at PNC made a mistake..Mind you FOUR months later. And I have to wait to get my $300 back. So they are holding mine and my husband's money interest free. Unbelievable. I am not a statisfied customer of PNC at all. Once this is settled I will be looking into switching banks.
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