I returned to this location today on Paradise with my wife, Ang, after having an issue with the other location on Las Vegas Blvd@ Premium Outlet mall! We ordered food online, it wasn't ready, finally got it and it was BAD) SMH! In the past I only came to this store on Paradise. We were so annoyed with the service on Las Vegas Blvd she actually had to call the headquarters in NJ.
Twice. The problem was quickly resolved by the intervention of Tami Kwity. Tami was EXCELLENT and let us know that customer service is the #1 priority. This location (Paradise) is always, super friendly, helpful, and cozy. The food is always fresh and tasty. The customers at this location are way more relaxed and chill. The customers actually speak to each other and are polite and courteous. I have never had a problem at this location. Thanks to Jesse for making a wonderful sandwich today. All of the employees at this location are professional, friendly and helpful. Thanks again Tami for resolving this issue and making me feel appreciated as a loyal customer.