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  • This place is beyond bad. I moved in two years ago when "times were good." Then, the staff was helpful, polite, and knew our names. Now, I can't get a straight answer about anything. I've had four different people parked in my assigned spot and the office says, "there's nothing we can do." Two weeks ago I got a USPS notice in my mailbox saying a package was delivered. When I took it to the main office the employee said, "we don't have it. Go to the post office." The next morning my husband went and the same employee "found" it. The package was beyond destroyed and she told us, "that's not my problem." Meanwhile, they tow my car because our scooter was in front of it. When I inquired about my car, the front office said, "it must be stolen because we have no record of a tow." When the police came (assuming it was stolen) the front office "remembered" why it was towed. The people three spots down "miraculously" had their motorcycle AND car parked in the same spot all night/morning. I guess on-time payments and no complaints mean nothing to Jupiter Communities.
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