If my A/C issue is resolved the this rating can change.
This company twice did not show up to repair the A/C on the days they said they would come. It is fortunate I have a multi A/C home otherwise there would be great risk of total A/C failure.
In this house there are sick elderly people. If the A/C shuts down someone could become very stressed. Stress on top of failing health is not good.
This company has no respect for people's time.
If "Schmidt" is reading this, Resolve my A/C problem now or tell my home warranty you are unable to do it so they can assign someone else to the job you are failing to do.