I don't normally write reviews, especially for souvenir shops and being a native of Arizona but today I do. I was walking with my girlfriend in Old Town Scottsdale in the 5th avenue shops and being a native I've never been to Kactus Jock but we decided to stop in and look around. We were greeted with nothing but positivity and conversation from an employee named Janice. In these times its tough finding pleasant people without judgment or negativity. She was pleasant and absolutely wonderful. I hope her manager sees this because that is what customer service is. Good job Scottsdale