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  • So disappointing. The most disappointing part was the service. It was fine that they didn't have ribs, but the cashier was deliberately unhelpful and unfriendly. It turns out the ribs were about 15 minutes way from being finished. Sure wish they would have mentioned that because we would have waited. Then they failed to clarify whether we wanted a plate or sandwich. When the brisket came out chopped up on a terrible, soggy, cold bun, I was so bummed out. Apparently I'm not the only one to have had this problem. Right before I was about to send mine back, another customer took hers back to the counter saying she had wanted a plate and not a sandwich. They dumped the meat off the bun onto the plate, threw away the bun, and handed her back the plate. God. The coleslaw was watery, the Mac and Cheese was dried out and the sauce was broken. The waffle fries were fine. I would have gone back to this place, but the service was intolerable. What a waste of a meal and money.
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