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| - Yeah, one star.
One really awful experience is all I'm basing this on. We arrived, got seated, ordered sushi. Our server took a while to pick up the sushi sheet, but no big deal; they were busy.
But an hour and a half later, our order still hadn't arrived. Half of it did, after 45 minutes, but all that did was give us a sample to let us know the sushi was "okay." Not terrible, not good. The table next to us, who arrived after we did, finished their entire meal in that time. We listened as the far-too-loud music changed from "horrid '80s cliché butt-rock" to "wholly inappropriate thumping techno rave."
Finally we left. The manager, to be fair, did all the right things: apologized profusely, comped all our food, begged us to come back and give them a second chance. But I'm not sure we will.
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