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  • Came home to my room unlocked (dead bolt was left in the door)!!! Don't stay here if you want your stuff safe. When this happened staff (on site and on phone) were not helpful. Hoping to get some sort or refund? Are you kidding me? I left the room at 7:15AM and come home at 1:00AM? Service is horrible. No one cared and when I called the 800# they said they'd call the hotel in the morning. Don't stay here. Security droppped off the bill and said there is no way the dead bolt could be closed without my doing. If I could upload the pic, I would. Also, their elevators weren't working during a 4 day conference that has been planned for over a year. So there's that. Don't stay here. Not worth how dingy it is even if you're just here for a conference.
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