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  • This is a place that you WANT to like. Great location. Long history in Charlotte. And there's really a dearth of good breakfast diners in the area. But it just fails to deliver too often. Today I was the only person in the diner when I walked in, ordered a bacon, egg & cheese sandwich ... and twenty full minutes later, nothing. I finally ran out of time and had to go. I asked for my money back, and honestly wasn't all that upset about it. The manager explained he had a big telephone order (not sure why that takes priority over someone who drove in and waited) ... but still, whatever. But when I got my money back and put some of it in the tip jar as a "thanks for understanding," the manager barked that "that's [the hostess'] money, I don't get any of that, and it was my food." To be honest, that sealed the deal for me. The food just doesn't measure up to that kind of poor customer service. The place runs like its on borrowed time and just coasting to the finish...which is a sad spot for what should be a really awesome retro piece of Charlotte.
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