The beverages are kick ass but I seriously wait from 20-45 minutes each time I'm here and it's kind of nuts. There is usually 1-2 people present but they definitely need more employees.. Like bad. It's always clean and smells great and some days I don't mind waiting because the product is so good but it's a real pain when they tell you 10 minute wait time and it's really 30. Customers are always upset and it shows. I will keep coming here because like I said, the product rocks!